Starnet Ongoing Service (SOS)

Design, Configuration, & Troubleshooting Service Solution.

SOS is the framework under which Starnet Data delivers ongoing support services to customers. SOS fosters partnership between Starnet Data and its customers providing the methodology for keeping our customer’s technology investments operating at peak efficiency from both operational standpoint and alignment perspectives.

SOS maintains the relevance of our customer’s technology investments by prescribing a delivery model under which supported hardware and software products are configured and operating in alignment with customer business and technical objectives.

By establishing a Starnet Ongoing Service (SOS) agreement, customers are provided access to Starnet Data technical resources at rates reduced from our standard Time & Material Service rates. Travel charges are reduced and response is prioritized over customers working without an SOS agreement in place.

To find out if Starnet Data Ongoing Service (SOS) is right for you, contact a business development manager today

For a copy of our standard SOS agreement, download here.

For information on our SOS Datasheet, download here.

Call Toll Free: 800-779-0587
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