We Are Starnet Data, Not Your Average Reseller
Top 7 Reasons why our TEAM should be an extension of yours
1. TEAM Starnet At Your Service. Engaging Starnet Data means the entire TEAM, not simply purchasing from a reseller who just ships product. As soon as you engage our service, you have a pool of resources from trained engineers, business developer and other support service departments available. Assisting you with problem solving, requirements, designing, technology-related issues, working with you in managing the day-to-day operational tasks to keeping your networks operating at peak efficiency – TEAM Starnet is at your service.
2. Breadth of Experience. Starnet Data has been designing, installing and maintaining telephony systems and networks for over two decades. We have customers in the 100-500 employee small/medium enterprise (SME) space, retail customers that depend on the products and services we provide to service their customers, K-12 and Higher Education, Financial services and many budget-challenged local government entities with a variety of technologies to keep their networks up and running efficiently.
3. Client Success Stories. Feel free to ask around about us. We have numerous client success stories we are proud to share with you. The level of knowledge, collective skill, personal and detailed attention, the positive attitude behind these successful provision of Starnet Data Solutions are guaranteed to be the same behind your own story with us.
4. Certified Engineers. Our Engineers are certified in the telephony, network, storage and security products and services we represent. Certifying engineers demonstrates our commitment to the product and to our customers using them. This means more confidence for you. We have the expertise to assist you quickly, competently and comprehensively. We continuously invest in training for our employees so that we can provide the highest degrees of customer service.
5. Flexible Payment and Support Options.
• A variety of payment options to overcome budgetary constraints. We can provide competitive leasing options through one of our leasing partners and we can include comprehensive Ongoing Solution Support with StarASSURE™ (Technology Investment Protection).
• Customer Support under a variety of options. Project-based services are delivered with clearly-defined deliverables and project completion criteria. Time & Materials options are delivered with competitive services rates by skilled, trained, and in many cases, Starnet Data vendor-certified engineers. For customers who want to take advantage of lowest service rates and have defined Service Level Agreements, contracted services are available under an SOS (Starnet Ongoing Services™) Agreement.
6. Try Before You Buy. For many of the technologies we represent, we make significant investments in demonstration/evaluation equipment. We make this equipment, along with professional services, available to customers to install in their environments on an evaluation basis before making the decision to purchase. It’s important to us that you are confident in the solution and that we are meeting your needs.
7. Assess and Then Address. We provide a number of Assessment Services to customers to help define solution requirements. We believe that understanding the problem is essential before designing the solution. We assess various network conditions and scenarios for customers to help you understand what technology is the best fit to meet overall networking objective. Areas where we provide detailed assessment services include WAN Bandwidth Utilization, Application Performance Assessments, LAN Security Analysis, VoIP Quality Service Assessment and Network Storage/Data Management.
In summary, the Starnet Data approach is personal and hands on, backed by a team of competent professionals who are behind you from the moment you sign that Agreement all through the life of the business relationship. Allow us to prove it to you by getting in touch with us today.
Call Toll Free: 800-779-0587
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